Shipping policy

Farm Stand Pickup

Orders are currently available for pickup only at Karen’s Produce, our Farm Stand pickup location. We are not offering shipping or delivery at this time.

Orders are usually ready within 2–4 days. Pickup is by arrangement. We will contact you to agree on a pickup time; please wait for confirmation before coming to collect your order. Bring your order confirmation with you.

You have 24 hours from your agreed pickup time to collect your order. If you cannot make your scheduled pickup, contact us as soon as possible and before that 24-hour deadline. Any alternative pickup time must be confirmed with us; contacting us does not automatically extend the deadline.

If your order is not collected within 24 hours of the agreed pickup time and we have not confirmed an alternative arrangement, we may cancel the order and release the products for resale. Perishable products may need to be discarded, donated, or otherwise used. Missed-pickup orders for perishable products generally cannot be refunded if payment has already been collected.

We will do our best to accommodate a change when possible, but we cannot guarantee the condition or availability of perishable products held beyond the scheduled pickup time.

Payment at Pickup

If you select Cash at pickup at checkout, no online payment is required. The full order total is due in cash when you collect your order at Karen’s Produce.

Cash-at-pickup orders remain unpaid until we receive your payment. If an unpaid order is canceled, there is no payment to refund.